Jun 29, 2023
Are the UK supermarkets profiteering? Food price inflation remains stubbornly high at 18.4% - its highest level since the 1970s - and now lawmakers want to understand if the supermarkets are lining their pockets at the expense of the shopper. In this episode, Natalie shares her views on why the grocers aren’t guilty...
Jun 23, 2023
Brittain Ladd, former Amazon executive and one of the world’s leading experts in retail strategy, robotics, microfulfillment, logistics, and supply chain management, joins Natalie to break down what a potential Amazon-Ocado deal might look like. They discuss:
Jun 16, 2023
French retailing giant Carrefour has become the first grocery retailer to integrate ChatGPT into its e-commerce website. Its new AI-powered chatbot Hopla will help online shoppers make decisions based on their budgets or dietary constraints. In this episode, Natalie explores the potential for this technology to inject...
Jun 9, 2023
Supermarket loyalty schemes are having a revival but is customer loyalty dead? In this epsiode, Natalie explores how the need to offer customers immediate value and the opportunity for personalised promotions has seen grocers rewrite the rules of these schemes.
Natalie also gives her views on the May retail figures from...