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Retail Disrupted

Feb 27, 2024

Natalie speaks to Nigel Oddy, currently CEO of the UK and Europe’s leading golf retailer American Golf, and previously CEO of House of Fraser, New Look, Matalan and The Range.

The video version of this episode is available on YouTube and is part of a special collaboration with the Richmond Retail & E-commerce...


Feb 21, 2024

Chris Browne, former Global Retail Director at Ted Baker, joins Natalie to discuss:

  • Visual AI and the opportunities for fashion retail  
  • How tech can enhance the shopping experience
  • Addressing the perennial problem of returns
  • What Western retailers can learn from Asia
  • Chris’ vision for the future of the...


Feb 13, 2024

Natalie speaks to TV dragon, retail magnate and small business champion Theo Paphitis live on stage at Springfair. They discuss:

  • Digital transformation and the impact on retail
  • Why stores are assets in today's digital era
  • High street struggles - business rates, rents and levelling the playing field
  • Failing fast in...


Feb 5, 2024

Prefer video? You can watch Sarah and Natalie's conversation on YouTube.

This episode is part of a collaboration with the Richmond Retail & E-commerce Directors' Forum. Sarah Welsh, CEO of Retail at N Brown, gives us a sneak peek into what she'll be discussing at the event on 18 April 2024. She and Natalie...