Retail Disrupted

Nov 26, 2024

Marc Vicente, Group Digital Director at Kingfisher, joins Natalie for a comprehensive discussion around e-commerce, AI, marketplaces, retail media, and more.

They explore:

• Why omnichannel retailers are now embracing the marketplace model
• The role of physical stores in e-commerce
• Innovative partnerships: Deliveroo and...

Nov 21, 2024

Boris Planer, Founder and Managing Director of Future Consulting, joins Natalie to discuss the news that Amazon is terminating its online grocery service in Germany. 

They discuss:

• What went wrong for Amazon Fresh in Germany, what does this tell us about Amazon's global grocery strategy, and where next? (It’s all...

Nov 18, 2024

Paul Edney, Technology Director Channels at Primark, and Jeanette Copeland, Technology Director at Ann Summers, join Natalie to discuss lessons from their digital transformation projects. They explore:

• The rationale behind Primark’s click & collect roll-out and how it’s enabling the retailer to engage with new...

Nov 14, 2024

Natalie discusses the launch of Amazon Haul, the retailer’s new Temu-like storefront where most items are under $10 and delivery takes up to two weeks. She also unpacks the reasons behind Vinted’s success – what consumer needs is it tapping into and what are the implications for the wider retail sector? And,...

Nov 4, 2024

The Black Friday deals started as early as Halloween here in the UK (yes, really – see Boots, John Lewis, Currys) and mainland Europe isn’t far behind. On today's episode, Natalie speaks to Sander Roose, CEO and Founder of Omnia Retail, the Amsterdam-based company behind Europe’s first dynamic pricing...