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Retail Disrupted

Jan 30, 2025

Matt Hopkins, Founder of IND!E, joins Natalie to discuss the evolution of pop-up shops, the role of small and medium-sized enterprise (SME) brands in driving innovation, and the significance of storytelling in retail.

Matt shares his views on changing consumer expectations such as the heightened demand for authenticity...


Jan 21, 2025

Did you know that over 80% of the U.S. population lives within a 10-mile radius of a Goodwill store or location?

Live from the NRF Big Show in NYC, Natalie speaks to the CEO of Goodwill, Steve Preston. He discusses the organization's strategic priorities, why the perception of thrifting is evolving, and the impact of...


Jan 14, 2025

Live from the NRF Big Show, Co-op’s director of technology Ian Cox joins Natalie to discuss:

  • NRF highlights and practical use cases for AI in food retail.
  • How Co-op enacted digital transformation to innovate faster, scale resources, and stay agile in a rapidly changing market.
  • The importance of service availability...


Jan 9, 2025

How did a family-run confectionery shop in Devon become the UK’s #1 seller of sweets on TikTok?

George Robinson, Managing Director of SoSweet, shares the retailer's remarkable TikTok journey which started with a Gavin & Stacey inspired clip that went viral in 2020. The business is now making millions on...