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Retail Disrupted


Jan 23, 2024

Prefer video? Watch Helen and Natalie's conversation on YouTube.

Helen Dickinson OBE, CEO of the British Retail Consortium, joins the podcast to discuss the BRC’s 2024 manifesto. Topics include: 

  • Business rates: how is the retail industry disproportionately affected and what does reform look like?
  • Retail jobs and impact of AI: how can the industry continue to attract and retain talent?
  • Shoplifting and staff abuse: what more can be done to deter retail theft?
  • ESG: how can retailers accelerate their transition to net zero and what are the BRC’s policy recommendations? 
  • Tax-free shopping: did the government underestimate the impact of scrapping this and might we see a U-turn?
  • The everywhere economy: what is the BRC’s vision for the future of retail?

For more, visit https://brc.org.uk/

Follow Helen on LinkedIn 

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